SERVICE-CENTER
AN EXCELLENT SERVICE
FOR KUHN RIKON COOKWARE
SERVICE
Customers, who decide on a Kuhn Rikon product, profit from outstanding warranty services. Even if an article is not available anymore, the spare parts are – for another 15 years and sometimes even longer. The entire Kuhn Rikon branded product range will be repaired by our specifically trained specialists. Kuhn Rikon provides these exceptional services worldwide.
DUROTHERM® LEAKAGE CHECK –
LEAKAGE TEST YOU CAN CARRY
OUT AT HOME.
DUROMATIC® PRESSURE COOKER SERVICE
How to test whether your DUROTHERM cookware is absolutely airand watertight:
1. Take off the side-grips and/or the handle.
2. Completely immerse the cold DUROTHERM cookware at an angle in a hot water bath (at least 50 ºC). Caution: protect your hands from the hot water!
3. If air bubbles start rising, this indicates that there is a leak. Do not use the cookware any more, and send it in to be checked.
4. If no air bubbles appear, the cookware has no leaks and you can continue to use.
5. Refit the side-grip or handle.
WARRANTY
To ensure you enjoy your Kuhn Rikon product for as long as possible, our customer service department and Service Center offer professional service and competent support.
2-year warranty
Unless otherwise stated, we offer a 2-yr warranty (minimum) on all our products.
5-year warranty
We offer a 5-yr warranty (minimum) on all Swiss-made frying pans and cookware.
10-year warranty
We offer a 10-yr warranty on selected Swiss-made frying pans, Swiss-made items of cookware and selected Swiss design stainless steel cookware items.
CONTACT
REPAIR CENTER HOURS
Monday to Friday
08.00 a.m. – 12.00 p.m. and 01.00 p.m. – 03.00 p.m.
Central Standard Time
MAILING ADDRESS FOR USA
KUHN RIKON
Service Center
402 BNA Drive, Suite 112
Nashville, TN 37217
SENDING IN FOR REPAIR
We do offer a free pressure cooker repair service located in Nashville, TN.
Contact us for more details so we can better serve you.